As part of eircom's ongoing commitment to provide a quality broadband service to our customers, we are undertaking a programme of service improvements on our network. We will be doing this on an exchange by exchange basis over the coming months and each exchange upgrade will lead to a brief service interruption between the hours of 1am and 7am for customers while their exchange is being upgraded.

We want to reassure our customers that our engineer's will be taking all possible steps to minimise interruption to broadband services and would like to apologise in advance for any inconvenience caused by this necessary outage in order to deliver superior quality broadband to our customers .

We thank you in advance for your patience and understanding while this vital work is undertaken

Thank you for your continued custom and support.

Kind Regards,
Broadband Customer Support Team

Initial Exchanges impacted:
Exchange	Date of upgrade
Rochestown	11th November 2009
Swords	12th November 2009
Rochestown	17th November 2009
Rochestown	18th November 2009
Shankill	20th November 2009
Shankill	24th November 2009
Dun Laoghaire	24th November 2009
Shankill	25th November 2009
Nutley	25th November 2009
Dun Laoghaire	26th November 2009

View the list of exchanges due to be upgraded in the coming months

*Please note that customers will only experience one outage depending upon their situation within the exchange.